top of page
Computer/Electronics Repair

Tech Titan 24/7 Support

24/7 Tech Support

1 (276) 806 - 6703

STEP 1: FILL OUT A SERVICE/REPAIR TICKET BELOW

STEP 2: RECIEVE AN INITIAL QUOTE & SHIPPING/SCHEDULING INSTRUCTIONS

STEP 3: SHIP YOUR DEVICE *FREE SHIPPING!*/ SCHEDULE A SERVICE

STEP 4: DIAGNOSTICS/REPAIR AND/OR SERVICES RENDERED. RECIEVE FINAL QUOTE

STEP 5: PAY INVOICE/ SETUP PAYMENT PLAN -  DEVICE WILL BE SHIPPED UPON PAYMENT/ ACCEPTANCE


 

Service/Repair Ticket

Service Description/Device Info

Diagnostic & Repair Authorization

  • Diagnostics may be required before final repair quote

  • Initial repair quote will be sent to client along with shipping instructions upon Ticket Submittal.

  • final repair invoice will be sent before return shipment.

  • ​Shipping Expenses will be covered by Tech Titan. 

  • Clients should allow between 7-15 days for mid-level priority requests.

  • Final costs will reflect expedited services 

  • Data loss risk exists! (data backup is client’s responsibility unless requested)

Terms and Conditions

Warranty and Service Terms & Conditions

  1. Limited Warranty on Repairs

    • All repairs performed by Tech Titan are covered by a 90-day limited warranty on labor and any replacement parts provided by us.

    • This warranty begins on the date the device is returned to the client.

  2. Exclusions from Warranty
    The following conditions are not covered under this warranty:

    • Devices or components that have been subjected to liquid damage (including corrosion, moisture, or residue).

    • Physical damage occurring after the repair, including drops, impacts, cracked screens, or bent frames.

    • Damage resulting from misuse, abuse, unauthorized modifications, or third-party repairs.

    • Pre-existing conditions not related to the specific repair performed.

    • Software issues, data corruption, malware, or viruses.

  3. Parts Warranty

    • Warranty coverage applies only to the specific parts replaced or repaired by Tech Titan.

    • Parts provided by the client (customer-supplied parts) are not covered under any warranty.

  4. Data Responsibility

    • Clients are responsible for backing up all personal data prior to service.

    • Tech Titan is not liable for loss of data, programs, or files during service or repair.

  5. Liability Limitations

    • Tech Titan is not responsible for any incidental, indirect, or consequential damages arising from the repair, use, or inability to use the serviced device.

    • Warranty claims are limited to re-performing the repair or replacing the defective part at no additional labor charge.

  6. Warranty Service Process

    • To make a warranty claim, the client must return the device to Tech Titan within the 90-day warranty period, along with proof of service.

    • Warranty claims will be evaluated by a technician to confirm eligibility.

We will reach out to you soon!

IT Professional Services

IT Professional Services: 

 

  • Computer/ Consumer Electronics Repair & Sales

  • Audio/ Video/ Fiber/ Data Cable Installation

techtitanco@gmail.com

1 (276) 806-6703

Technical Services

techtitanco@gmail.com

1 (276) 806-6703

Technical Support

In-Home/Business Support: 

Comprehensive In-Home and Business Technical Support services are tailored to both residential and commercial needs. As a licensed and insured Class A contractor, we specialize in electrical, data, fiber, and IT professional services, ensuring that your technical systems operate smoothly. Our experienced team is dedicated to providing reliable solutions that meet the unique demands of your space, from mounting Smart TVs to installing car stereo systems with Apple CarPlay and Android Auto head units. Trust us to handle your technical needs with expertise and professionalism

Remote Support: 

 

We offer exceptional remote technical services tailored for both residential and commercial needs, including professional IT tech support. Specializing in smart home assistance, consumer electronics, and computer repair, we ensure your technical systems function seamlessly. Our experienced is dedicated to delivering reliable solutions that cater to your unique demands. Trust us to keep your technology running smoothly, no matter where you are.

bottom of page